Website Terms of Use

Welcome to Bug Buster Academy! These Terms of Use ("Terms") govern access to and use of our website www.bugbusteracademy.com (the "Website"), owned and operated by Bug Buster Academy Limited, a company incorporated under the laws of the Federal Republic of Nigeria ("Bug Buster Academy", "we", "us", or "our"). These Terms of Use sets forth the terms and conditions under which you are authorized to use our website. Please read these Terms of Use carefully before agreeing to them as they serve as a legally binding agreement between you ("The User") and Bug Buster Academy Limited.

By accessing or using this Website, enrolling in any of our courses, or using any of our services, you agree to be legally bound by these Terms. If you do not agree, please discontinue use of this website immediately. If you are under 18 years of age please review these terms of use with a parent or guardian. Your access to and use of the Platform by way of any device is conditioned on your acceptance of and compliance with the provisions of this Terms of Use.

1. ELIGIBILITY

By using this Website, you confirm that:

• You are at least 18 years old, or have the consent of a parent or legal guardian;
• You have the legal capacity to enter into a binding agreement; and
• All information provided by you is accurate and up to date.

2. ABOUT BUG BUSTER ACADEMY

Bug Buster Academy Limited is a technology education and digital skills training company duly incorporated under the laws of the Federal Republic of Nigeria. We operate and deliver our services primarily through this website and associated digital platforms as a strictly online learning institution.

We provide professional training, educational programmes, bootcamps, workshops, and related digital learning services in technology and product focused disciplines, including but not limited to:

• Software Testing and Quality Assurance (QA) Fundamentals;
• User Interface and User Experience (UI/UX) Design;
• Data Analytics and related data tools;
• Mobile Application Development;
• Website and Web Application Development;

And other technology, software, and digital skills programmes as may be introduced from time to time.

All programmes are delivered remotely using online platforms such as Zoom, virtual classrooms and recorded or downloadable materials (where applicable), assessments, collaborative tools, and moderated online communities. We may update, revise, modify, substitute, or discontinue any programme content, structure, tools, technologies, instructors, schedules, or delivery methods at our discretion, provided that the core learning objectives of the programme are not materially undermined.

It is worthy of note that we provide educational and training services only. While programmes are designed to be practical and industry-relevant, our Academy does not guarantee employment, job placement, internships, freelance work, income, professional certification by third parties, or any specific career outcome. Individual results depend on factors including the student's effort, consistency, prior knowledge, participation, and adherence to programme requirements.

Our Academy may engage third party instructors, facilitators, mentors, service providers, or technology platforms in the delivery of our programmes. Nothing in these Terms of use may be construed as creating any partnership, agency, employment, joint venture, or fiduciary relationship between our Academy and any user or student.

3. USE OF THE WEBSITE

Our website www.bugbusteracademy.com is provided primarily for information purposes and to facilitate programme enrolment and fee payments. No training, instruction, learning activities, or course delivery take place directly on this website.

By accessing or using our website, you agree that:

Permitted Use

You may use our website solely to:

• Access information about our programmes, and services;
• Register interest or apply for programmes;
• Make payments or deposits for programmes through the integrated third-party payment processor (Paystack);
• Contact the Academy or submit enquiries.

Payments via Third Party Processor

• All payments made on the Website are processed exclusively through Paystack, a third-party payment service provider.
• Bug Buster Academy Limited does not store, process, or have access to your card or payment details.
• Use of Paystack's services is subject to Paystack's own terms, conditions, and privacy policies, for which the Academy bears no responsibility.

No Learning on the Website

• Access to or payment through the Website does not constitute access to learning materials, classes, recordings, or programmes.
• All learning activities are delivered separately through designated online platforms communicated after successful enrolment.
• Availability or downtime of the website does not affect programme delivery once access has been granted on external platforms.

Prohibited Use

You agree not to:

• Use the Website for any unlawful or fraudulent purpose;
• Attempt to interfere with the Website's security, payment flow, or functionality;
• Circumvent or manipulate payment processes;
• Introduce viruses, malicious code, or automated tools intended to disrupt the Website;
• Misrepresent your identity or provide false information during payment or enquiries.

Website Availability

Our Academy does not guarantee uninterrupted or error free operation of the website and may suspend, restrict, or modify access for maintenance, upgrades, or security reasons without liability.

No Reliance on Website Content Alone

Information on the Website is provided for general guidance only and does not constitute a binding offer, guarantee, or contractual commitment beyond what is expressly stated in applicable enrolment documents and policies.

4. DISCLAIMER OF LEARNING DELIVERY ON THE WEBSITE

The website does not host, deliver, or facilitate any learning activities, training sessions, course materials, assessments, recordings, or instructional content. Any reference to programmes, courses, or training on the website is descriptive only and does not constitute delivery of educational services through the website itself. Access to learning platforms, classes, or materials is governed separately by applicable enrolment documents, policies, and agreements communicated after successful enrolment.

5. COURSE ENROLMENT AND PAYMENTS

• Course fees are stated on the website or communicated prior to enrolment and are payable in Nigerian Naira unless otherwise stated.
• Enrolment is confirmed only upon receipt of full payment or an approved payment plan.
• Note that we reserve the right to refuse or cancel enrolment where payment obligations are not met or partially met.
• We may modify course content, schedules, instructors, pricing, or delivery methods where reasonably required, without diminishing the overall learning objectives.

Please note that the Academy shall not be liable for:

• Failed, delayed, duplicated, or reversed payments caused by third-party payment providers;
• Bank errors, network failures, or user input errors during payment;
• Disputes arising between the user and Paystack or other financial institutions.

5.1 REFUND POLICY

Our refund policy is designed to be fair to students while protecting the Academy's operational and intellectual investments:

Before Course Commencement: A student may request a refund within 48 hours of payment and before the course officially begins. In such cases, up to 70% of fees paid may be refunded while 30% shall be taken by us as administrative, onboarding, or third-party processing costs.

After Course Commencement: Once a course has commenced, no refunds shall be issued, regardless of attendance, participation level, or completion status.

Access to Materials: No refund shall be granted where a student has accessed course materials, recordings, learning platforms, or live sessions.

Deferred Enrolment: At our discretion, a student may be allowed to defer to a later cohort as a one time accommodation. Deferrals are not automatic and attract administrative conditions.

Exceptional Circumstances: Refunds outside this policy are granted strictly at the sole discretion of Bug Buster Academy Limited and shall NOT form precedent for future refund request.

All refund requests must be made in writing via email to the academy and approved refunds where applicable will be processed within 7 working days from the date of approval.

6. ENROLMENT, ENROLMENT FEE PAYMENT AND CLASS ATTENDANCE (STRICTLY ONLINE PROGRAMME)

6.1 Effect of Enrolment Fee Payment

Payment of an enrolment fee or deposit constitutes the student's intent to enrol in a designated online programme on our website. Such payment does not, by itself, guarantee immediate access to classes, learning groups, or materials until all enrolment conditions are satisfied.

6.1.1 Deposit Based Online Enrolment

• A deposit secures temporary and conditional online access to the programme.
• Deposits are strictly non-refundable once online access is granted.
• Deposits do not cover the full cost of programme delivery and do not limit the student's obligation to pay the outstanding balance in full.

6.1.2 Payment Deadlines

• Outstanding balances must be paid on or before the communicated due date.
• Due dates are fixed and not dependent on reminders, attendance, or progress.
• Failure to pay the balance by the due date constitutes late payment under these terms of use.

6.1.3 LATE PAYMENT CONSEQUENCES

(a) Limited Grace Period

• A one time grace period of 3 calendar days may apply following the due date, unless otherwise stated in writing via email.
• During the grace period, the Academy may restrict or limit online access, including live classes, recordings, assessments, or community platforms.

(b) Late Payment Penalty

• Upon expiry of the grace period, a late payment penalty of 5% of the outstanding balance shall apply in addition to the full outstanding balance.
• Late payment penalties accrue automatically and are payable together with the outstanding balance.

(c) Immediate Access Suspension

After the grace period, the Academy may immediately suspend or revoke the student's access to:

• Live virtual classes;
• Recorded content;
• Messaging or community groups;
• Assessments and submissions.

Suspension of access does not pause, cancel, or reduce the outstanding payment obligation.

6.1.4 EXTENDED NON-PAYMENT AND DEFAULT

Where the outstanding balance remains unpaid 7 days after the due date, the student shall be deemed to be in payment default.

Upon default:

• The student's online enrolment may be terminated;
• All previously granted access shall be deemed fully utilised;
• The deposit shall be forfeited;
• No refunds, credits, or rollovers shall be granted;
• Re-entry into the programme or a future cohort shall require full repayment at prevailing rates.

6.1.5 Discretionary online accommodation for students with incomplete fees

• We may at our sole discretion grant limited extensions or revised timelines where genuine hardship is demonstrated before default occurs.
• Any accommodation granted shall be in writing sent to such student via email stating the duration of the extension granted, such extension shall not waive the Academy's rights under these Terms of Use and does not create a precedent.

6.2 Completion of Enrolment

Enrolment shall be deemed complete only when:

• The required enrolment fee or deposit has been successfully confirmed;
• The student has provided accurate registration details;
• The student has electronically accepted all applicable policies, including the Terms of Use, Refund Policy, Payment Plan & Default Policy, and Code of Conduct (where applicable);
• The Academy grants access credentials to designated online learning platforms.

6.3 Grant of Online Access

Upon completion of enrolment, the Academy shall grant the student access to online classes, platforms, or communities at the scheduled commencement date. Granting of access constitutes commencement of service delivery, regardless of the student's level of participation, attendance, or engagement.

6.4 Strictly Online Attendance

• All programmes are delivered entirely online.
• Attendance is the student's sole responsibility and may include live virtual sessions or review of recordings as determined by the Academy.
• Failure to attend live classes, watch recordings, or participate in online activities shall not entitle the student to refunds, fee reductions, extensions, or compensation.

6.5 Missed Classes and Recordings

• Live class attendance is encouraged because no makeup class is guaranteed.
• Availability of recordings where provided is a courtesy and not a contractual obligation.
• Technical issues on the student's end (including internet access, devices, power supply, or software compatibility) do not constitute non-delivery by the Academy.

6.6 No Make-Up or Re-Scheduling Rights

Students who miss classes due to personal reasons, scheduling conflicts, or technical difficulties shall not be entitled to:

• Make-up sessions;
• Private re-teaching;
• Extension of programme timelines;
• Refunds or fee credits.

6.7 Suspension Due to Payment Issues

Where a student is enrolled under a payment plan:

• Continued access to online classes and platforms is conditional upon timely payment of outstanding balances;
• The Academy may restrict or suspend access for late payment without affecting the student's financial obligations;
• Attendance missed during suspension shall be deemed forfeited.

6.8 Completion, Progression & Certification

• Programme completion, progression, or issuance of certificates is subject to compliance with attendance requirements (where applicable), academic standards, and full settlement of all fees;
• Students in payment default shall not be entitled to certificates or confirmations, regardless of attendance or performance.

6.9 No Employment or Outcome Guarantee

Attendance or completion of any programme does not guarantee employment, freelance work, certification recognition by third parties, or specific learning outcomes.

6.10 Academy Discretion

The Academy reserves the right, at its sole discretion, to:

• Determine class schedules, delivery formats, and instructors;
• Modify programme structure or timelines where reasonably necessary;
• Remove or suspend students who violate policies without refund.

7. DIGITAL ACCESS AND STUDENT RESPONSIBILITY CLAUSE

Our Academy delivers all trainings primarily through online platforms. Students acknowledge and agree that:

• They are solely responsible for providing and maintaining reliable internet access, suitable devices, software, and power supply;
• The Academy shall not be liable for missed classes, delayed participation, or reduced learning outcomes resulting from internet failure, power outages, device malfunction, or environmental distractions on the student's end;
• Temporary disruptions, maintenance, or outages affecting online platforms shall not constitute grounds for refunds, compensation, or course repetition.

8. TIME ZONE AND SCHEDULING

• All class schedules are communicated in West Africa Time (WAT) unless otherwise stated.
• Students are responsible for converting schedules to their local time zones.
• Missed sessions due to time zone miscalculation do not qualify for refunds, rescheduling, or compensation.

9. THIRD PARTY TOOLS AND SOFTWARE DISCLAIMER

Courses may rely on third party platforms, tools, or software, including collaboration tools, design software, analytics platforms or code repositories. The Academy does not control and is not responsible for outages, updates, pricing changes, restrictions, or policies of third party tools. Access issues or limitations imposed by such tools shall not constitute a breach by the Academy.

10. ACCOUNT SECURITY AND NON-TRANSFERABILITY

• Student course login access links are personal, confidential, and non-transferable.
• Sharing login details, selling access, or allowing third party use is strictly prohibited.
• Our Academy reserves the right to monitor login activity for all live classes and suspend or terminate access where multiple or suspicious logins are detected.
• Any breach of this clause shall result in immediate termination without refund.

11. ACADEMIC INTEGRITY AND ASSESSMENTS

• All submissions, projects, and assessments must be the student's original work.
• Plagiarism, impersonation, unauthorised collaboration, or misuse of AI tools is prohibited unless expressly permitted.
• Breach of this clause may result in disqualification, denial of certificates, or termination without refund.

12. ONLINE CONDUCT AND COMMUNITY RULES

Students are expected to maintain professional and respectful conduct across all Academy platforms, including but not limited to live classes, messaging groups, discussion forums, and emails.

Prohibited conduct includes:

• Harassment, abuse, discrimination, or intimidation;
• Disrupting live sessions or learning activities;
• Spamming, solicitation, or unauthorised promotion;
• Recording, screenshots, or redistribution of content without consent.

The Academy may remove a student from any platform or programme for misconduct, without refund.

13. CERTIFICATES, PROGRESSION AND ONLINE RECORDS

• Certificates, statements of participation, references, or completion confirmations shall not be issued unless all outstanding fees and penalties are fully paid.
• Students in default shall not be allowed to progress, graduate, defer, or access archived content.

14. DATA PROTECTION

Bug Buster Academy respects your privacy and is committed to protecting your personal data. By using our website, you acknowledge and agree that we may collect, process, and store your personal information for the purpose of facilitating payment transactions and providing related services. We will only collect and use your personal data to the extent necessary to fulfil these purposes and in accordance with applicable data protection laws.

We will not collect any personal data unless it is voluntarily provided by you or where permitted by law. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption protocols and secure servers to ensure the integrity and confidentiality of your data. However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We will use your personal data solely for the purposes stated in these terms of use and to provide you with the requested services. We may disclose your personal data to trusted third-party service providers who assist us in operating the Website and delivering our services. These third parties are contractually obligated to maintain the confidentiality and security of your personal data and may only use it in accordance with our instructions.

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal or regulatory requirements. Once your personal data is no longer needed, we will securely delete or anonymize it in a manner that ensures its continued protection.

You have the right to access, rectify, and erase your personal data held by us, subject to applicable laws. You may also have the right to restrict or object to the processing of your personal data. To exercise these rights or for any inquiries regarding your personal data, please contact us using the contact information provided on the Website.

We reserve the right to modify or update this Data Protection Clause from time to time. Any changes will be effective upon posting the updated version on the Website. We encourage you to review this clause periodically to stay informed about our data protection practices.

By using the Website, you signify your acceptance of this Data Protection Clause. If you do not agree with any aspect of this clause, please refrain from using the Website.

15. COOKIES AND TRACKING TECHNOLOGIES

Our Website may use cookies and other tracking technologies to enhance your user experience and collect data about your usage patterns. By using our Website, you consent to the use of cookies and tracking technologies.

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal data.

16. GOVERNING LANGUAGE

The governing language of these terms and all communication between Bug Buster Academy and you will be English language.

17. GOVERNING LAW

These Terms shall be interpreted and governed in accordance with the Laws of the Federal Republic of Nigeria.

18. DISPUTE RESOLUTION

Any dispute, controversy, or claim arising out of or in connection with these Terms of use of the Website shall be resolved exclusively by arbitration conducted in Lagos State, Nigeria, in accordance with the Arbitration and Mediation Act, 2023.

The arbitration shall be conducted by a single arbitrator appointed by the Academy. The language of the arbitration shall be English. The arbitral award shall be final and binding on the parties. Nothing in this clause shall prevent the Academy from seeking injunctive or equitable relief before a court of competent jurisdiction in Nigeria where necessary to protect its rights, intellectual property, or confidential information.

19. LIMITATION OF LIABILITY

In no event shall we be liable for:

• Unavailability of the website at any time or your inability to use the website.
• Any form of failure thereof by a financial institution integrated on our platform to receive tuition fees or any other third-party institution.
• Erroneous input of transaction details.
• Any loss arising from any failure or delay in any mobile phone networks or internet service provider or defective Device.
• Any special, indirect, incidental, punitive, or consequential damages, including loss of funds paid however caused.

Where liability is established by an arbitrator or a court of competent jurisdiction notwithstanding the foregoing limitations, the Academy's total aggregate liability shall be strictly limited to the total amount actually paid by the user to the Academy through the Website in respect of the transaction giving rise to the claim, excluding penalties, interest, indirect, incidental, special, or consequential damages.

20. INTELLECTUAL PROPERTY RIGHTS

All content displayed on our Website, including text, graphics, logos, branding, layout, and design, is the intellectual property of Bug Buster Academy Limited or its licensors and is protected under applicable intellectual property laws.

You may view and use Website content solely for personal, non-commercial information purposes. You may not copy, reproduce, modify, distribute, publish, or exploit any Website content without prior written consent. No licence or right is granted by implication or otherwise, except as expressly stated in these Terms.

21. NO WARRANTIES

The Website is provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Bug Buster Academy Limited makes no warranties, express or implied, including but not limited to warranties that:

• The Website will be uninterrupted, secure, or error-free;
• Information on the Website is complete, current, or free from inaccuracies;
• Use of the Website will meet user expectations or requirements.

22. INDEMNITY

You agree to indemnify, defend, and hold harmless Bug Buster Academy Limited, its directors, officers, employees, and agents from and against any claims, losses, damages, liabilities, costs, or expenses arising from:

• Your misuse of the Website;
• False or misleading information provided by you;
• Violation of these Terms;
• Disputes with third party payment providers.

23. THIRD PARTY LINKS AND SERVICES

Our website may contain links to third party websites or services, including payment processors. Bug Buster Academy Limited does not control and shall not be responsible for:

• Third party content, availability, or accuracy;
• Terms, policies, or practices of third-party platforms;
• Losses arising from use of third-party services.

Use of such services is entirely at your own risk.

24. ELECTRONIC COMMUNICATIONS & ACCEPTANCE

By accessing or using the Website, submitting any form, making any payment, or enrolling in any programme, you expressly consent to receive all communications from Bug Buster Academy Limited electronically. Such communications may be provided via our Website, email, messaging platforms, dashboards, or any other electronic means designated by the Academy.

You acknowledge and agree that:

• All electronic communications, notices, disclosures, policies, and records provided by the Academy satisfy any legal requirement that such communications be in writing;
• Your electronic actions, including clicking acceptance buttons, ticking checkboxes, submitting online forms, or making payments, constitute valid and binding electronic acceptance of these Terms and all related policies;
• No physical signature, hard copy, or manual acknowledgment is required for enforceability.

You further agree that electronic records, transaction logs, system timestamps, and payment confirmations shall be admissible as evidence and shall constitute conclusive proof of acceptance, consent, and transaction completion, except in cases of manifest error. You are responsible for maintaining accurate and current contact information and for monitoring your electronic communications. The Academy shall not be liable for any failure to receive communications due to incorrect contact details, spam filtering, network issues, or third-party platform failures beyond its control.

CONTACT US

Thank you for using Bug Buster Academy Website! If you have any questions or concerns about these terms, please contact us at Info@bugbusteracademy.com